CISR is a practical program, stressing the understanding and analysis of risks and exposures. Each of the five, one-day courses provides intermediate level instruction covering all phases of the customer service representatives daily work. Each course is followed by an optional one-hour examination.
When a student passes all five courses the CISR designation is earned. An individual must successfully complete the five CISR examinations within three calendar years following the year in which the individual successfully completed his/her first examination.
A CISR must update once a year to maintain the designation.
Each course is approved for 8 Kentucky CE credits.
Please visit "My Page" on The National Alliance website to download your documents and view your history.
CISR Course
8:00 - 3:30 Optional Exam at 4:00
$149.00
William T. Hold Seminar – This is not one of the five courses in the CISR series. For dues paid CISRs, CICs and CRMs only. No test. Dues paid CISRs, CICs and CRMs can use this course as an update option.
8:00 - 4:00
$149.00
Dynamics of Service – This is not one of the five courses in the CISR series. Open to anyone, no test. Dues paid CISRs can use this course as an update option.
8:00 - 4:00
$149.00
